Talking with the patient flashcards
Study the cards, then practice on the patient.
Twenty flashcards on talking with patients and the team: consent, bad news, teaching and handoffs.
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20 cards
- What does SBAR stand for?
- Situation, Background, Assessment, Recommendation.
- Protocol for breaking bad news?
- SPIKES: Setting, Perception, Invitation, Knowledge, Emotions, Strategy and summary.
- How does the teach-back method check understanding?
- The patient explains the plan back in their own words.
- Key parts of informed consent?
- Nature of the procedure, risks, benefits and alternatives, including doing nothing.
- Who should obtain informed consent for a procedure?
- The clinician who will perform it.
- Four parts of decision-making capacity?
- Communicate a choice, understand, appreciate the situation, and reason about options.
- Working with an interpreter: who do you face and speak to?
- The patient, directly, in the first person.
- Core skills of motivational interviewing (OARS)?
- Open questions, Affirmations, Reflections, Summaries.
- The 5 As for quitting smoking?
- Ask, Advise, Assess, Assist, Arrange follow-up.
- Short screening tool for unhealthy alcohol use?
- AUDIT-C.
- Closed-loop communication?
- Sender gives a clear message, receiver repeats it back, sender confirms.
- What does SOAP stand for in a note?
- Subjective, Objective, Assessment, Plan.
- Disclosing a medical error to a patient?
- Tell them promptly and honestly, apologize, and explain next steps.
- First step to calm an angry patient?
- Listen calmly and acknowledge their feelings, keeping a clear exit.
- Common side effect to mention when starting a statin?
- Muscle aches.
- Metformin counseling: most common side effect?
- Stomach upset. Take with meals and increase the dose slowly.
- Warfarin diet advice?
- Keep vitamin K intake steady, not avoided.
- Most effective emergency contraception?
- Copper IUD within 5 days of unprotected sex.
- Testicular self-exam: when?
- Monthly, after a warm shower.
- Person chosen to make medical decisions if the patient cannot?
- Health care proxy, or durable power of attorney for health care.